Power Platform Community Forum Thread Details

Hi,

New user. I'm trying to follow a couple of guide but they both start off seeing a completely different screen to me. I'm trialing this for my company so may have been set up with restrictions and don't have a premium account.

When I open PA teh only option i have is [+ new flow] on a grey horizontal bar along the top of the screen. If i click that i get a pop up window called build a flow, the only thing i can do is give the flow a name. this then opens to a designer window with loads of options in a grey bar down the left. I've looked under 'email', 'exchange' and 'outlook but can't see anything to download attachments.

The examples I've seen make it look simple, but MY PA has a different look right from the start. See the video linked here:

https://youtu.be/_jh7snqA4e4?t=65

She can click create and then autoamted cloud flow. I don't see these options. Is a difference between teh desktop and cloud version of PA?

If so can anyone get me started on the desktop version? I want to save any attachments to a fixed folder when the email comes from a particular person with a particular subject line.

Categories:

General topics

Hey there @davox01,

Power Automate Desktop is a different product entirely from Power Automate through the Web portal, meant to be used to automate various tasks on someone's machine directly via macros, recorded keystrokes, and recorded clicks. So that is separate from what you are looking for, for sure.

Would you mind sharing some screenshots of your Power Automate Portal? What you are describing is rather strange and unlike what I have seen to be the general user interface, so getting a better sense of your environment would be a great first step towards troubleshooting your issue.

Thanks!

Thank you for using Microsoft Power Platform Communities!
Bryn Baker
Support Engineer
Microsoft Power Platform
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