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Dear,
So I get this error, ErrorItemNotFound, when running "Forward an email (V2)" trying to forward a message from a shared email.
I can access shared email via outlook, so I guess permissions are ok... that's my guess.
Message ID was obtained from trigger When a new email arrives in a shared mailbox (V2).
Can't figure it out what is wrong...
any ideas?
This seems ok...
Hi @peremoral,
That sounds like a regular/personal mailbox which you got access to. A shared mailbox typically has a more generic type of e-mail like support or helpdesk and is used by a group of people:
Haven't tried it with that type of objects, might not be supported. I will test it again with a similar setup.
Hi,
Umm.. I'm not sure...
Actually it's a collegue mail which was delegated to me while Out of Office. So I can access his email and send emails in his name (it shows the "Pere Moral on behalf of <collegue name>").
Is that the issue?
Thanks
Hi @peremoral,
Thanks for trying that.
And just to double check, the address you are using is definitely a shared mailbox object and not a different type of object like for example a public folder?
https://learn.microsoft.com/en-us/exchange/collaboration-exo/collaboration-exo
Hi @peremoral,
I assume the Original Mailbox Address field value is the same as the one selected in your trigger action?
Only difference which I see in my test compared to your screenshots is that the mailbox gets selected (in the Forward an email (v2) action) via a picker control.
It shows the displayname of that selected shared mailbox and also a semi colon character gets appended to the end of it after I selected the shared mailbox. Did you select the mailbox or just type it as text?
Below is a example of my test. That might help the troubleshooting?
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Michael E. Gernaey
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