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6I am trying to create a VSTS work item from a fresh desk ticket, once the status of the ticket is set to 'Pending'. But I am running into two issues.
I have this entire workflow working in a workflow I created months ago, which uses the Update Ticket as the entry point. But 'Update Ticket' is not ideal because it does not fire when changing the status of the ticket.
1.
I am trying to create a flow when a FreshDesk ticket status changes. But for some reason, it is forcing me to enter a value for the ticket ID. This doesn't make any sense, as it would require me to know the ID of the ticket before it exists.
2.
After the VSTS work item is created, I would like to flag the fresh desk ticket so that future status changes will not result in duplicate work items being created. But in the Update Ticket action, it will not let me add the dynamic content TicketId. It is weird, becase in the workflow I created before (based on 'Update Ticket') it did let me get TicketId in this action.
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