Unable to Connect to PAD

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Posted on by cdn4lf

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Hi All,

I've been trying to connect to PAD with no avail. I have PAD installed on my desktop, this works great.

When I try to connect it to the PA Web UI, I get asked for my gateway information, then prompted to sign in, followed by this message.

Test connection failed. Details: Could not connect to desktop flows running on your machine. Please make sure that desktop flows is installed and running. Get desktop flows here: https://go.microsoft.com/fwlink/?linkid=2102613&clcid=0x409. Correlation id: 2e6f247f-4a76-4c66-843f-6155a842067a

Does anyone have any ideas how to get around this?

Sean

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Power Automate Desktop

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fraenK 2,125 on at

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Did you already go through this? Trigger a Power Automate Desktop flow from another flow - Power Automate | Microsoft Docs

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cdn4lf 182 on at

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Can't go through it if my connector to PAD won't connect.

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fraenK 2,125 on at

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I was referring to prerequisites:
You must use the same work or school account to set up the gateway, to sign into Power Automate, and to log into your Windows device.
https://docs.microsoft.com/en-us/power-automate/gateway-manage#prerequisites
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-install

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cdn4lf 182 on at

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I've got all that running. I have a gateway and connect to on-prem SQL regularly through PA, without any issues.

I'm using an always running VM AND a local instance of PAD. It's able to see my PAD automation, but not authorize it to run. I'm starting to think something within my Orgs permissions / firewalls are blocking it.

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fraenK 2,125 on at

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https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-communication#network-ports-test
https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot

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chienhsianghung 235 on at

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Hi @cdn4lf, have you found the solution? I'm having the similar problem.
When I tried to connect Desktop Flow through the Cloud Flow using Gateway, it showed Could not connect to desktop flows running on your machine. Please make sure that desktop flows is installed and running. though eveything is installed completely.

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seetharaman1987 10 on at

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same for me as well. gate way is up and running.

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Community Power Pla... Microsoft Employee on at

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@seetharaman1987 @chienhsianghung @cdn4lf
Can you guys try this instead: Manage machines - Power Automate | Microsoft Docs

On this page you'll see how you can register a new machine with the new machine capability, which makes sure you don't have to install the gateway anymore. It has been fairly new (so make sure you install the latest version of Power Automate Desktop) - and is still in preview, but it might help you!

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Riyaz_riz11 4,150 Super User 2026 Season 1 on at

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Hi @cdn4lf

If u r using license versions u will get environment in desktop nd flow based on tat environment u will get option in desktop to add machine key in settings , once u add machine key u can call flows from cloud, i think it may help u.

Regards
Ahammad Riyaz

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