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Power Automate - Building Flows
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Troubleshooting Issues with Create File Action

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Posted on by 34

I have a power automate flow that used the 'Create File' action to create the file in OneDrive then convert to pdf then attach to the email. However, it works when I trigger the flow but it fails when other users triggers it.

 

My users don't have access my OneDrive where the files are created - I tried a test where I gave one user access to the folder but it hasn't made a difference. 

 

I can see an error: token contains invalid signatures. Can anyone help troubleshoot this problem?

 
 
  • Power_Ninja Profile Picture
    34 on at
    Troubleshooting Issues with Create File Action
    I am limited in what I can attach from my work computer, however, I thought my description was a sufficient start.  

    I have a power automate flow that used the 'Create File' action to create the file in OneDrive then convert to pdf then attach to the email. However, it works when I trigger the flow but it fails when other users triggers it.

    My users don't have access my OneDrive where the files are created - I tried a test where I gave one user access to the folder but it hasn't made a difference. 

    I can see an error: token contains invalid signatures. Can anyone help troubleshoot this problem?

  • Michael E. Gernaey Profile Picture
    43,156 Super User 2025 Season 1 on at
    Troubleshooting Issues with Create File Action
    Hi
     
    Not much we can tell you as I am not sure if this is a Onedrive question or there is some Power Platform components here as I dont see any flows or details.
     
    If this is a flow, please share, and share the flow run or app etc where a user (show their privs) etc.
     
    Thing is, i have no idea if you gave them access to read to your private folders or what.
     
    Assume to overshare in any request.

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