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Power Platform Community / Forums / Power Automate / Difficulty getting a G...
Power Automate
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Difficulty getting a Guest User to be able to user an App

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Posted on by 68

I have a guest User who is external to our organisation. They have a Guest Account set-up in Azure and they have Validated the account. Azure shows the status of the account as "Accepted".

 

They have been shared as a named user for the Power App and it appears in their list of Apps, however when they fire it up it says they need a Power Apps license...

chris_c1_1-1687443441727.png

But we have a per app license through Office 365 and I have had it confirmed elsewhere (Power Apps Community Forum) that external Guest Accounts are included in the license, this is also confirmed by other eternal users who are successfully using the App.

 

Some Users seem to have to choose an Option at Log in under 'Sign-in options' to choose an Organisation option and have a Code Generated to Log-in to the App but this particular user is not given that option at any point during the Log-in process.

 

Any ideas why they are not able to Log-in and get authentication?

 

Thanks,

 

c.
.

 

 

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