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Power Platform Community / Forums / Power Automate / Email the submitter of...
Power Automate
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Email the submitter of a Form when their issue status is updated on a Teams List

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Hello -
 
We have an issue tracker in Microsoft Teams as a list, that is linked to a form that our staff can submit. There is a column for the submitters name "issue raised by" and a column with the issues "status". Is it possible to setup an automate task to email the form submitter "issue raised by" when the "status" is changed? And can that email be customized based on the status?
 
Thank you.
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  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,433 Super User 2025 Season 2 on at
     
    Did you get an answer for this? I apologize for the delay but absolutely. So do it like this
     
    Part 1.
    1. Create an Automated Flow: When an item or file is created or modified (SharePoint)
    2. Use the GetChanges Action SharePoint
    --This will return a boolean value for each Column to tell you if it changed or not
    Imagine you only had 2 columns Foo and Boo
    When you use GetChanges, it will create Dynamic Properties for all columns (system ones too), but also Foo And Boo that will be essentally HasChanged
     
    3. You would add a Condition
    In the left
    Add the HasChanged Dynamic property for your Status Column
    in the middle put "is equal too"
    in the Right put the expression true (meaning click, in the PopUp window, type true on the expression tab)
     
    4. Condition outcome
    a) In the No side (do nothing)
    b) In the Yes Side (meaning our status changed
     
    Add a Send Email V3 Action (outlook)
    In the To put the Dynamic Column "issue raised by" From the Trigger :-)
    In the Subject, you can add what you want
    In the Body, you can add what you want
     
    And bingo :)
     
    Sending when a status changes
     
    Cheers!!
     
    If this helps, I would appreciate if you marked it as such and maybe a like :-)
     
    If you need help while building please let me know
     
     

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