Approval Flow Items Remain in Power Automate Action Iems Recieved

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Posted on by ACCDEVACC

Hi,

I have an approval flow on a document library when a file is created. The person reviews a document and approves it. Upon approval the document I copied to a different document library and is deleted from the document library which runs the approval flow.

Users are approving documents and the flow is working fine. I have reviewed the status of the flow and shows that the tasks have completed and I can find the document in the other library.

Approvers however are finding an approval item in the Power Automate-Action items- Received page for the item that was approved. When the user attempts to select the file they get a 404 error which is what I would expect because the file was deleted. For some reason the approval though completed remains in Action items.

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v-alzhan-msft on at

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Re: Approval Flow Items Remain in Power Automate Action Iems Recieved

Hi @ACCDEVACC ,

You said "Approvers however are finding an approval item in the Power Automate-Action items- Received page for the item that was approved. ", could you please explain more details about it?

If the approver approve the item, the item would be created in another list and the original one would be deleted,the task is finished now. why the approver would find the approval item? couldn't understand it.

Best Regards,

Alice

Community Support Team _ Alice Zhang
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