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Power Automate - Using Flows
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How to format Condition Connector in Flow

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I created a Flow to send Requestor an email that Request is Approved or Request is Denied. Everything works except which email response is sent. For instance, I changed Approval column Value to Denied and it sent email saying the request is Approved.

Actions:

  1. Requestor creates a new item in the list. Approval defaults to Not Reviewed.
  2. Requestor’s supervisor changes Approval to Approved or Denied.
  3. Power Automate Flow sends email to Requestor, “Your request is Approved” or “Your request is Denied”. In the Flow, the Condition uses Dynamic Content for the value in the Approval column.

MyList Columns:

  • Title (single line of text for user to enter a Request)
  • Requestor (person/group)
  • Requestor’s supervisor (person/group)
  • Approval - Choice: Not Reviewed, Approved, Denied. Not Reviewed is default choice.

Questions:

  • Why are there checkboxes underneath “Or” in the condition box? How do I use them?
  • Everything works in this flow except which email is sent. Any suggestions?

Mel_Gates_0-1691950172997.png

Thank you,

Mel

  • creativeopinion Profile Picture
    10,396 Super User 2025 Season 1 on at
    Re: How to format Condition Connector in Flow

    Your welcome! Glad it worked out. 

  • Mel_Gates Profile Picture
    5 on at
    Re: How to format Condition Connector in Flow

    @creativeopinion Your clarification above is correct. I changed the email for "if Yes" as you suggested, using dynamic content, and removed the email from "if No". Now the flow works as I want it to.

    Thank you for providing easy to follow instructions and taking time to assist me!

  • Verified answer
    creativeopinion Profile Picture
    10,396 Super User 2025 Season 1 on at
    Re: How to format Condition Connector in Flow

    In your case, I think you should use a Switch action. Are you intending for a different action to take place if the request is marked approved vs if a request is marked denied? 

     

    For clarification:

    If a request is marked approved, send email saying approved.

    If a request is marked denied, send email saying denied.

     

    If the above is how you want your flow to work, you need to use a switch action. Alternatively, you can just use dynamic content in your email. 

     

    In your current flow, the condition is set up where if the request is approved OR denied, the condition is equal to true.

     

    In the YES branch of your flow, you can keep your Send email action. In the NO branch, do nothing (unless you want to send an email if the request is neither approved or denied.

     

    In your email, utilize the dynamic content which is the request value. For example the email will say something like:

     

    Your request is: [approval request dynamic content].

     

    This will insert the dynamic content so the email will send the appropriate approval status value.

     

    Hope this helps!


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