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Power Automate - Using Flows
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Error 'Trigger not found' for instant workflow but only for certain run-only users

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Posted on by 11

Hello

I have a instant workflows that runs a approval flow for a listitem. The trigger is 'for selected item'. We've been testing this workflow with a couple of users. Myself as one of the owners of the flow and a couple of run-only users. 

After a couple succesfull tests I've added the rest of the neccessary users as run-only users for the flow. 

 

But now we find ourselves with this problem:

All the original testers (owner en run-only users) receive the following error:

Time: "2024-04-12T14:43:05.275Z"

Session ID: e5544c10-f8da-11ee-b9de-77e26f5d9079

x-ms-client-request-id (Client->Backend Request Header): 046e9986-11b8-4859-b70f-1de2131bdd9d

Error: The workflow '56d8a993-bb5a-435c-a2bd-b04504212241' trigger 'for selected item' could not be found.

The new added run-only users do not encounter this error, they can run the flow as expected without fails. 

Based on other articles I've already done a couple of things, without result:

  • The flow is defined as 'instant'
    ElineLamaire_0-1712933500492.png

     

  • I've deleted and re-added the trigger with the same parameters:
    ElineLamaire_1-1712933595471.png

     

  • The settings of the step are also standard:
    ElineLamaire_2-1712933638710.png

The full flow looks like this:

ElineLamaire_3-1712933716840.png

ElineLamaire_4-1712933744528.png

ElineLamaire_5-1712933781250.png

ElineLamaire_6-1712933814693.png

Thanks for any advice you can give me!

  • Verified answer
    ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: Error 'Trigger not found' for instant workflow but only for certain run-only users

    @ElineLamaire 

    You have a choice - either keep trying to figure this out and maybe never find an answer or create a new Flow.

    Happy Friday 🙂

     

  • ElineLamaire Profile Picture
    11 on at
    Re: Error 'Trigger not found' for instant workflow but only for certain run-only users

    Hi,

     

    Copying did not work and the trigger works in a New and different flow as it should.. 

     

    I'm going to have remake the entire flow again, don't I?

  • ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: Error 'Trigger not found' for instant workflow but only for certain run-only users

    @ElineLamaire 

    Just for fun, try saving a copy of the Flow and test that one - does it work?

    If you create a new Flow using that trigger for testing (just add a compose action), does it work?

     

     

  • ElineLamaire Profile Picture
    11 on at
    Re: Error 'Trigger not found' for instant workflow but only for certain run-only users

    Hello,

     

    We have tried different browser, computers, reset cookies etc. But the problem stays only for the original users and not the newly added users.

     

    Inside the flow I have tried removing and re-adding the users, the trigger.  I've remake the connections used. 

     

    But now I do not know what else to do anymore to fix this problem. 

     

    Thanks for any help you can give me. 

  • ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: Error 'Trigger not found' for instant workflow but only for certain run-only users

    @ElineLamaire 

    What have tried so far to resolve your issue?

     

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