Hi all. I have an app tracking tickets for small It projects. I would like each user to get notifications when they have either a new ticket in their group or an ticket assigned to them. I setup a flow to notify, the set a timer that checks on the home page of the app where a count is made of the new tickets, and the tickets assigned to the current user (its based on the service desk app template). If the number changes at the end of the timer, a flow is set off to notify the user of either the new ticket or the new ticket assigned to them. I have two problems with the approach I am using. One, the home page has to be up for the notification to trigger, and the 2nd is whenever the app is first opened, at the end of the first timer, it notify's even though their has been no change to the number. If anybody has any work arounds for this, or another way to approach this problem, I would love to hear it. Thanks,
