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How to get rid of "You got a new response!" in Email to Teams flow

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Posted on by Kip_OnMSFT

I have a simple flow set up to send a message to a Teams channel when we receive an email from our WordPress Contact Us form.

This works well, however the messages are preceded with a "Body Preview" of "You got a new response!" Since this is grammatically incorrect and unnecessary I'd like to get rid of it, but I can't figure out how.

I've looked in our WP contact form, and the email coming to our inbox, and the "You got a new response!" is not there, so it appears to be being generated by Flows, yet I can't figure out how or where.

How can I remove or replace this message with something that doesn't make me cringe at the grammar each time the flow fires?

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ScottShearer 25,290 Most Valuable Professional on at

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@Kip_OnMSFT

Can you post a screen shot of your Flow please?

Have you looked at the output of a run to identify where the text is being generated<

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Kip_OnMSFT 11 on at

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I've attached screenshots of the flow and an output - I see that the "you got a new response" is in the output, but don't see an indication of where it's coming from. Still looking.

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Kip_OnMSFT 11 on at

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After some serious sleuthing, I found the solution Enhancement: Remove the 'You got a new response' title in contact form emails · Issue #31516 · Automattic/jetpack (github.com) - Jetpack hardcoded this into their contact forms, adding the h1 header to every sent form. Between here and Outlook and Jetpack I've been digging and digging. Solution is to add a line of code in functions.php
add_filter( 'jetpack_forms_response_email_title', '__return_empty_string' );
... hoping they'll come to their senses soon and remove it altogether.

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