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Power Automate - Using Flows
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How to get rid of "You got a new response!" in Email to Teams flow

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Posted on by 11

I have a simple flow set up to send a message to a Teams channel when we receive an email from our WordPress Contact Us form.

This works well, however the messages are preceded with a "Body Preview" of "You got a new response!" Since this is grammatically incorrect and unnecessary  I'd like to get rid of it, but I can't figure out how.

I've looked in our WP contact form, and the email coming to our inbox, and the "You got a new response!" is not there, so it appears to be being generated by Flows, yet I can't figure out how or where.

How can I remove or replace this message with something that doesn't make me cringe at the grammar each time the flow fires?

  • Verified answer
    Kip_OnMSFT Profile Picture
    11 on at
    Re: How to get rid of "You got a new response!" in Email to Teams flow

    After some serious sleuthing, I found the solution Enhancement: Remove the 'You got a new response' title in contact form emails · Issue #31516 · Automattic/jetpack (github.com) - Jetpack hardcoded this into their contact forms, adding the h1 header to every sent form. Between here and Outlook and Jetpack I've been digging and digging. Solution is to add a line of code in functions.php 

    add_filter( 'jetpack_forms_response_email_title', '__return_empty_string' );

    ... hoping they'll come to their senses soon and remove it altogether.

  • Kip_OnMSFT Profile Picture
    11 on at
    Re: How to get rid of "You got a new response!" in Email to Teams flow

    I've attached screenshots of the flow and an output - I see that the "you got a new response" is in the output, but don't see an indication of where it's coming from. Still looking.

  • ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: How to get rid of "You got a new response!" in Email to Teams flow

    @Kip_OnMSFT 

    Can you post a screen shot of your Flow please?

    Have you looked at the output of a run to identify where the text is being generated<

     

     

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