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Restricting Specific Email Address to be listed in the sharepoint list

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Posted on by SunnyZaman

Dear Community Members need some help. I have created a SharePoint list to act as a ticketing system. So, every time an email comes to a shared mailbox it gets listed to that SharePoint ticketing site however I want to restrict a specific email address not to be listed in the SharePoint list which is the backup report email. How do I stop that email not be copied across the share point list?

For Example, xyz@gmail.com send emails about the daily backup report to our shared mailbox but I want them to be in our shared mailbox and not get listed on the SharePoint list how do I do that? Any leads would be highly appreciated.

Kind Regards

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SebS 4,867 Super User 2026 Season 2 on at

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Hi @SunnyZaman
I assume You use Power Automate to move data from email to SP
If so, to blacklist Your Email, you need to use Trigger Condition

@Not(equals(triggerOutputs()?['body/from'], 'xyz@gmail.com'))

You can find it when You press on the trigger and the three dots and then go to Settings.

Than go to

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SunnyZaman 15 on at

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Dear @SebS thank you so much for your reply. I tried the condition and also try to modify the condition as well however the email is still getting forwarded to share point list. I have attached a few screenshots for better understanding:
I have put the email address marked in black not to be listed or get forwarded in the share point list however every time an email from that recipient is sent to the shared mailbox it's listed in the share point list library. Please see the below screenshot:
Any advice will be highly appreciated.
Thanks.

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SebS 4,867 Super User 2026 Season 2 on at

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HI @SunnyZaman

Try to change ' to " :

@Not(equals(triggerOutputs()?['body/from'], "xyz@gmail.com"))

If still not working You can do a condition as on the schema below of course add all steps to retrieve data You need below is just showing how You can restrict email

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