News and Announcements icon

Power Platform CommunityForums Bot Administration User Having issue with...

Bot Administration

Answered

User Having issue with a particular topic; Error Code 3000

(0) Share

Report

Report

Posted on by ikhan_24

31

Hello,

We are having issue with an user that is running into the error code 3000 when interacting with the topic. This issue is unique to that particular user and no other user is facing this issue. I checked the flows and they are running properly. What are the corresponding steps I can take for troubleshooting this particular topic for this user.

I have checked the power platform admin center and assigned the user environment maker role as well to make sure they are able to interact with the flows. The chatbot is being hosted on Teams. Please do let us know.

Thanks

Categories:

All responses Img

All responses (2)

Answers Img

Answers (1)

Verified answer

ikhan_24 31 on at

Like (0)

Report

Re: User Having issue with a particular topic; Error Code 3000

Hey @Kamrani, yes I was able to solve this issue. We are hosting the application on teams. Since there is a limitation to the messaging size in teams the user was facing this issue since the user had large data set associated with the account. I made adjustments to cut-off and accommodate the threshold of 28kb messaging size in teams.
Kamrani on at

Like (0)

Report

Re: User Having issue with a particular topic; Error Code 3000

Hi @ikhan_24 - were you able to solve the issue? Could it be related to permission for that particular user?

Helpful resources

News and Announcements

Important Update on New Community Platform

Quick Links

Leaderboard

#1

WarrenBelz 138,287

#2

RandyHayes 76,308

#3

Pstork1 63,172

Leaderboard

Featured topics

Product updates

Microsoft Power Platform Community release plans