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Unable to Connect in Bot Console (MS Virtual Agent)

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Posted on by Community Power Pla...

Hi Team,

I have tried to create a Bot as per Documentation but i get this Error : "Unable to Connect" in the Bot Console after Creation.

Can somebody please help me or advice me to resolve this issue !!

The Screen Shot of the Error is attached hereby.

Many Thanks

Pritam

Virtual Agent Error.png

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Answers (1)

TEntringer 2 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

I am facing the same issue. Could you help me?
Madhuvan 4 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Bot ID= 6bcbce54-878e-462b-9c08-e3c8133addeb

I am facing same issue please help me how to fix this

I am trying to run this bot in SharePointOnline but its not connecting.
Madhuvan 4 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Anyone got solution for this?
nellyfrom 28 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Thanks - rebooted my PC and working now
Verified answer

JoeGill 175 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

It is working for me - glitch maybe?
Joe
nellyfrom 28 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Having same issue. Bot was working for initial half hour after installation and is now displaying "unable to connect".

Please help
<!DOCTYPE html><html><body><iframe src="https://powerva.microsoft.com/webchat/bots/16b882e5-a541-4f73-951d-993955597d51" frameborder="0" style="width: 100%; height: 100%;"></iframe></body></html>
MaryT0905 170 on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

@Diganta @ggupta I am experiencing this issue as well. My Bot ID is dc4fc5ae-9088-4ff7-983c-debe1b8150da. Can you please help me resolve this issue?

Thank you!
Community Power Pla... on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Hi ,

Sure.

The Bot ID : 7f109be3-f5ea-4c49-bc96-f6aa4b15a81d

Thank you for doing this ! 🙂

Thanks & Regards
Pritam
Diganta on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Please share your test botID for us to investigate further. See instructions to get botID in my previous comment. Thank you!
Community Power Pla... on at

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Re: Unable to Connect in Bot Console (MS Virtual Agent)

Hi,

Thank you for your response.

The solution that you currently suggest is the procedure to deploy the Bot on a Channel precisely , which as per your kind advice is hosting it on your Web Page (By Embedding your Code into your Custom Application).

However, for the above scenario to work the Bot must first be responsive on its Testing Phase.And that is where i am stuck !!

Please let me know if you have any other thoughts.

Thanks & Regards
Pritam