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web link set primary navigation not showing on web page

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Posted on by shar27

There was a new release recently and now my page template header navigation bar is not rendering correctly. This is quite problematic as users log in from there. It partially renders for a few seconds and then disappears. I can see it in the DOM when I inspect element however I am unable to influence its visibility. I have attached a screengrab below.

Hi, @ragavanrajan - I'd appreciate your help on this please. any ideas?

All I can see is a white bar with no elements that are visible. What has happened and how can I fix this?

white bar is the nav menu

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oliver.rodrigues 9,368 Most Valuable Professional on at

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Hi, if you can see it in the DOM, it's most likely to be CSS related, were there any changes made there? can you revert them to test?

play around with the DOM in the browser console to see if you find anything.

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shar28 4 on at

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i haven't changed anything, it was working just fine. I noticed they removed the aria pop up in this new release. I wondered if that could be affecting it? It's worth mentioning if I navigate away from the home page to any child page. I can see the navigation. There isn't anything CSS related on my side as I am using the Primary Menu Web Link. I even removed it and used the default and the same issue.

I've toggled with the display properties, color, z-index. The only thing I was able to influence was the navbar background color however everything else remained hidden.

Any ideas?

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oliver.rodrigues 9,368 Most Valuable Professional on at

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One more thing to try, can you open your Home Web Page, and check the Page Template associated:

Make sure the Page template has the below flag selected

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shar28 4 on at

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Yes that is selected.

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shar27 83 on at

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Also, why does it appear in different pages? is this an access issue?

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oliver.rodrigues 9,368 Most Valuable Professional on at

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The only thing I can think of would be CSS, but you said you already looked at it.

Would you mind sending me the portal URL via private message here in the forum? I can see if I spot something

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @shar27

Perhaps something is changed in the new release. As @OliverRodrigues requested, please share the URL with us for further debugging.

Additionally, If you can find the white navbar with text. You can override the white background by writing custom CSS for the home page.

Hope it helps.
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shar27 83 on at

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it was CSS related however related to the OOB CSS

I managed to resolve by adding this in

.collapse{
visibility:visible !important;
}

@media only screen and (max-width: 600px){
.collapse{
visibility:visible !important;
}

}

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