Error in Power automate flow

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Posted on by SD-22081805-0

I have created a flow in power automate and established the connection with servicenow iam getting the error as follows.

Failed to retrieve dynamic inputs. Error details: 'The response from API 'service-now' operation 'GetRecordSchema' with status code '200' does not contain a valid OpenAPI schema object.'

can anyone help in resolving the issue

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Business Process Flows

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TS-26080719-0 3 on at

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Error in Power automate flow

Hi there !

Today i checked if it works again or not. Now I can save my Flows again without an error. But I have the problem that I can't select fields like "additional comments" in the "Advanced parameters" Section anymore:

On an existing flow which we haven't touched since the problem occurred, it looks fine like this:

Thanks for your help!

Update/Workaround:
It works when I copy/paste the action from an existing flow.
DP-23080027-0 4 on at

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Error in Power automate flow

I can confirm my flow is now also succeeding.

Does anyone know what the root cause was.

Thanks
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Divyesh_Kotadia 15 on at

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Error in Power automate flow

Looks like issue has been resolved by itself. I am able to save the flow.
AL-24080436-0 3 on at

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Error in Power automate flow

Affected as well. Hope this is resolved soon!
LHewitt 8 on at

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Error in Power automate flow

Same here. We've opened a ticket with MS and ServiceNow. According to our SN devs "our instance was upgraded to Vancouver Patch 9 Hot Fix 2a on 8-17-2024" which may have caused the issue. This was the most recent update our SN instance received so if that didn't break it then it's most likely a MS issue.
MT-23081535-0 2 on at

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Error in Power automate flow

Same issue for me as well! Has there been any update yet?
DR-23081455-0 2 on at

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Error in Power automate flow

Same Problem here too
MD-23081229-0 6 on at

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Error in Power automate flow

The same thing happens to us. It's happening with flows that were working correctly and were not modified. The connector accepts the credentials but when I try to save the flow it throws that error.

It even happens to me with flows created from scratch that have a single action to query records from Service Now.

Thanks.
nhjelmberg 14 on at

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Error in Power automate flow

The ServieNow API seems to have changed recently. There is a new parameter "body" that is required for Create Record and Update Record. Unfortunately there is no description for this parameter. If Microsoft could provide an example of a valid Open API schema object we might resolve the issue.

ServiceNow - Connectors | Microsoft Learn
Divyesh_Kotadia 15 on at

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Error in Power automate flow

Hi Team,

I am facing the same issue. I tried with new connection, flow but result is same.

Failed to retrieve dynamic inputs. Error details: 'The response from API 'service-now' operation 'GetRecordSchema' with status code '200' does not contain a valid OpenAPI schema object.'

After I removed Update Record action it appeared for List Records too.

Please guide.

Regards,

Divyesh