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Power Platform Community / Forums / Power Automate / Approvals line break i...
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Approvals line break issues

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Posted on by 7

I'm trying to create a new flow which includes creating power automate approvals. I hope to include a description of requests within the approval, which works - I can include information. I can't however format the approval details to include line breaks. 

 

This is what I include wihin the details box.

throw_account_0-1706625853069.png

and this is what it produces in the subsequent approval email:

throw_account_1-1706625948833.png

The line breaks do not work. Ive also tried using html syntax and markdown syntax to create the line break but it doesn't work. And I want to include more information but I can't make it legible when there are no line breaks.

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  • Verified answer
    wskinnermctc Profile Picture
    6,519 Moderator on at

    Maybe try to complete this in the Classic Designer view instead of the new Co-Pilot and see if that changes anything? I'm only guessing with this.

     

    I have an Approval using Markdown and it includes tables that I created in separate Compose steps, and it works fine. I created this in the Classic Designer last year. However, I'm not going to edit it in the new Co-Pilot Designer because I'm afraid it will change something and this is already in production.

     

    That is just me being bias because I don't like the New Designer, I don't have proof it will break.

     

    Here is the example of my Approval that is being used. I'm showing photos of what it looks like in the Classic Designer as well as what it looks like in the New Designer.

    Classic Designer ApprovalClassic Designer ApprovalNew Designer ApprovalNew Designer ApprovalOutput Approval EmailOutput Approval Email

    Here is a copy of the Details body of my approval.

    Supervisor Review Telework Schedule Agreement Submission from:
    @{triggerOutputs()?['body/Title']} 
    
    Job Title: @{triggerOutputs()?['body/JobTitle']}
    Employee Type: @{triggerOutputs()?['body/TypeEmployee/Value']}
    Position Service Type: @{triggerOutputs()?['body/ServicePositionType/Value']}
    Employee Comments: @{triggerOutputs()?['body/EmployeeComments']}
    
    Department: @{triggerOutputs()?['body/OrgDepartment/Value']}
    Approval Supervisor: @{triggerOutputs()?['body/SupervisorFirstLastName']}
    Approval Vice President: @{triggerOutputs()?['body/VPFirstLastName']}
    
    Telework Agreement Type: @{triggerOutputs()?['body/TeleworkAgreementType/Value']}
    Telework Agreement Period: @{triggerOutputs()?['body/TypeTeleworkTermPeriod/Value']}
    Effective Start Date: @{formatDateTime(triggerOutputs()?['body/EffectiveStartDate'], 'dd-MMM-yyyy')}
    Effective End Date: @{formatDateTime(triggerOutputs()?['body/EffectiveEndDate'], 'dd-MMM-yyyy')}
    
    **Pay Period Week 1 Work Location Schedule**
    @{outputs('Compose_Markdown_Format_W1_Schedule_Table')}
    
    **Pay Period Week 2 Work Location Schedule**
    @{outputs('Compose_Markdown_Format_W2_Schedule_Table')}
    
    **Pay Period Work Location Days Summary**
    @{outputs('Compose_Markdown_Format_Total_Days_Summary_Table')}
    
    **State Owned Telework Equipment**
    @{outputs('Compose_Markdown_Format__Complete_Telework_Equipment_Table')}
    
    *Please Review this Telework Agreement and Select the Approval decision or or provide comments for Decline.* 
    *If this agreement was created in error or needs corrections, please select Error-Delete option and the entire agreement will be deleted.*

     

     I don't know why you are having an issue, but hopefully some of this helps,

  • throw_account Profile Picture
    7 on at

    Huh, that worked a treat. Thanks. Seems like a bug on the new version.

  • wskinnermctc Profile Picture
    6,519 Moderator on at

    I don't know why, but the New Designer seems to be weird when it comes to sending emails or messages in a particular format.

    I think it is trying to do some kind of auto convert or transformation which conflicts with what people really do when they build a flow.

     

    It isn't always a problem, but when it is, try using the Classic Designer. And to be thorough, I completely rebuild in Classic Designer since I don't want any ghosts of the New Designer interfering.

  • Siddiq53 Profile Picture
    10 on at

    hi @wskinnermctc ,

     

    Could you please let know how you formatted the table inside compose. 

    here @{outputs('Compose_Markdown_Format_Total_Days_Summary_Table')}
    Also, is there a way possible to get table format this way?

    Siddiq53_0-1717604795019.png

     

     

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