Flow is not sending emails outside the domain

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Posted on by Nadia_N

Hello,

I have a flow which is working perfectly when I need to send emails inside the organisation. When I try to send anything outside, the flow is running successfully, I can see email in 'Sent Items' folder but it is not delivered. In the flow I am using 'Send an email from a shared mailbox (V2)'.

I can send emails outside the domain using outlook.

I have contacted our service desk and this is the issue description

Transport rule: 'Block exfiltration of Power Platform emails', ID: ('xxxxxx'), DLP policy: '', ID: (00000000-0000-0000-0000-000000000000).

Any ideas of how to fix it?

Thanks

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Answers (1)

Nadia_N 5 on at

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Re: Flow is not sending emails outside the domain

Thank you Sudeep, it is working now 🙂
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SudeepGhatakNZ 14,297 Most Valuable Professional on at

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Re: Flow is not sending emails outside the domain

Your Admin must have added an Email Exfiltration rule that needs to be disabled.

Here is how it works

Block Exchange Online Email Forwarded by Power Automate (office365itpros.com)