Unanswered

API has been disabled due to inactivity. Please update the Custom Connector to enable it again. - when creating new connector

(2) Share

Report

Posted on by Developer123

Hi,

I have a new issue (before worked fine). When I create a new connector and test in flow or from wizard I get this message:
API has been disabled due to inactivity. Please update the Custom Connector to enable it again.

I tried following this:

https://support.microsoft.com/en-us/topic/ecb26f30-bd57-f96e-5fec-f8544fd25558

But updating a connector has no effect. Even more, updating a working connector (for example the host url) shows a new host url in the UI but the call is made to the old host url.

Sample:

swagger: '2.0'
info: {title: API test, description: API test, version: '1.0'}
host: reqres.in
basePath: /
schemes: [https]
consumes: []
produces: []
paths:
 /api/users/2:
 get:
 responses:
 default:
 description: default
 schema: {}
 summary: users
 description: users
 operationId: users
 parameters: []
definitions: {}
parameters: {}
responses: {}
securityDefinitions:
 basic_auth: {type: basic}
security:
- basic_auth: []
tags: []

Wizzard:

Flow:

Categories:

Connector development

I have the same question (0)

All responses (11)

Answers (0)

Angel33 4 on at

Like (0)

Report

I am having the exact same issue. I submitted a ticket to support but no reply.

Was this reply helpful? Yes No
REENASH 89 on at

Like (0)

Report

I'm also facing same issue. Any update on this ?

Was this reply helpful? Yes No
Angel33 4 on at

Like (0)

Report

I still have no update on this. However what i found out is that it may seem to be something with Microsoft account and not DocuSign. I created the same custom connector in another Microsoft account and it works, but to no avail when using it in the account i need it. You guys can test that

Was this reply helpful? Yes No
porterhunley Microsoft Employee on at

Like (0)

Report

Hello! Yes, this is an active incident we're investigating. We are still measuring who has been impacted so that we can send out communications through official channels.

Was this reply helpful? Yes No
BruceWang_01 82 on at

Like (0)

Report

Yes, i face the same issue but also face "no resource issue" just from yesterday when i start to build a easy get connections.

this is actually block my step to go on building flow - because the flow is waiting for the new connection
@Heddanewman @AshleyFelts @heaher_italent @Carly_iTalent

Was this reply helpful? Yes No
BruceWang_01 82 on at

Like (0)

Report

Add "Resource not found" error snapshot

The step (custom connector) i have just run successful but now it show error

Was this reply helpful? Yes No
mgrachii 206 on at

Like (0)

Report

hi! is there an update on this? seems like issue is still going on

Was this reply helpful? Yes No
eneiner 6 on at

Like (0)

Report

Is there a fix for this? I am getting the same error.

API has been disabled due to inactivity. Please update the Custom Connector to enable it again.

Was this reply helpful? Yes No
eneiner 6 on at

Like (0)

Report

Any answer?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Hi @porterhunley

I just posted a similar problem No access to flow detail

Please, your comments 🗽

Thanks

Ramiro

Was this reply helpful? Yes No