web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Email to Planner Power...
Power Automate
Unanswered

Email to Planner Power Automate flow creating duplicate entries despite only running on one device

(0) ShareShare
ReportReport
Posted on by 6

I have created a flow to trigger when two words are added to an email subject line, which then creates a task in a central Planner used by a department.  It has been running for a year with no issues and now it has started to duplicate entries.  The second dup occurs several minutes after the first entry has been added. 

 

The flow sits on my device and is not duplicated on any other device.  Is there any way I can check at the back end to see what is causing the duplication?

Categories:
I have the same question (0)
  • srduval Profile Picture
    1,760 Moderator on at

    Is this a cloud or Power AUtomate Desktop?

  • AngeMc450 Profile Picture
    6 on at

    It is a cloud flow

  • srduval Profile Picture
    1,760 Moderator on at

    Look at the run history if there are two runs open each and look at the trigger information. If there is only one run post some screen shots, you likely have something causing a loop action

  • AngeMc450 Profile Picture
    6 on at

    only one run showing on the history (first place i checked).  screenshot below with email address removed for confidentiality.  I've copied this flow a number of times for other departments (diff email addresses and diff planners) and not getting dups on those.

    Appreciate you looking thank you 

     

    AngeMc450_0-1664803997176.pngAngeMc450_1-1664804053742.png

     

     

  • srduval Profile Picture
    1,760 Moderator on at

    If you are not seeing runs that match closely to the task creation, I can't see anything in tour screenshots above that would cause a duplication. Try changing your subject trigger words and see if it still happens. I use the site below frequently for searching the body of flows (I think you can do it as a free trial). This just uses the power automate APIs, so if you can find the right APIs you could try replicating the search function yourself. Only thing I can think of is there's a second copy of this flow or a misconfigured one. If changing the key words doesn't work and searching doesn't yield anything either I'm at a loss.

    https://flowstudio.app/about

     

     

  • AngeMc450 Profile Picture
    6 on at

    thank you 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 283

#2
David_MA Profile Picture

David_MA 256 Super User 2026 Season 1

#3
Expiscornovus Profile Picture

Expiscornovus 225 Most Valuable Professional

Last 30 days Overall leaderboard