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Can i use a discussion page for suggested topics.

Posted on by 15

Hi ,

I just want to find out if I can use a discussion page to get suggested topic for a bot?

Thank you in advance 

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  • Expiscornovus Profile Picture
    Expiscornovus 29,248 on at
    Re: Can i use a discussion page for suggested topics.

    Hi @CariRodz,

     

    If it still doesn't work even though the site is with https and you can access the discussion pages without a username and password (anonymously) I would suggest to contact Microsoft Support Team to investigate the issue, https://powervirtualagents.microsoft.com/en-us/support

     

    Btw, you have tried other anonymous https online sources, do those work?

  • CariRodz Profile Picture
    CariRodz 15 on at
    Re: Can i use a discussion page for suggested topics.

    Hi 

    No the page does not require logging. 

    It keeps saying that no suggestions are found, but all our FAQ are there. 

     

     

  • Expiscornovus Profile Picture
    Expiscornovus 29,248 on at
    Re: Can i use a discussion page for suggested topics.

    Hi @CariRodz,

     

    Does your discussion page require logging in? If so, I would say you can't use it.

     

    These are the pre-requisites for using content in the suggested topics:

    • The URLs must be secure (they must start with https://).
    • The URLs must be publicly available, that is, they can't need a user to log in.
    • For online files, we do not support file upload. You must provide the full URL to the location of the file, including the file extension, as in the example https://www.microsoft.com/thisisafile.pdf.
    • For online files, we currently support PDF, DOCX, PPTX, TXT files and 2-column formats in TSV, XLSX (first sheet only), and CSV. The file extension must be included in the URL.

    https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web#extract-content-from-webpages-or-online-files

     

     

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