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Power Platform Community / Forums / Copilot Studio / Power virtual Agent ch...
Copilot Studio
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Power virtual Agent chat bot Error. Details in description

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Posted on by 5

I am occasionally seeing 

```Sorry, you don't have access to talk to the bot.``` in group channel where the bot is installed.
Do we know what is causing this and what is triggering this
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I have the same question (0)
  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @mshara380 ,

     

    As you can see in that post herea newly added user will need some time to be synced to gain access to the bot. 

    Also, you can see another post here: Sorry, you don't have access to talk with the bot - Power Platform Community (microsoft.com)

     

    If the issue persists, you can try to sign out and sign in again.

    If the issue persists yet, you can raise a ticket into the Microsoft support team: https://powervirtualagents.microsoft.com/en-us/support 

  • mshara380 Profile Picture
    5 on at

    @renatoromao so the message occurred in a group chat. I dont even see who invoked it and i dont see anyone newly added to that chatScreen Shot 2021-09-02 at 10.37.30 AM.png

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @mshara380 ,

     

    It's not possible to add into a group chat yet.

    Known limitations

    • Currently only the Personal scope is supported for Microsoft Teams, so users can only have a private conversation with the bot.

    Publish your chatbot with the Power Virtual Agents app in Microsoft Teams - Power Virtual Agents | Microsoft Docs

  • mshara380 Profile Picture
    5 on at

    @renatoromao i was able to push it to public chat channels within our organization. and others are able to talk to it... 

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