Goodday,
Since Sunday night an Excel Online CloudConnector is constantly generating errors like below. Any ideas how to resolve this?
The specific Excel file / Table on SharePoint is still available and does not seem to have any issues.
List rows present in a table Error Message: Cloud connector call failed with status code 'GatewayTimeout'. Additional Info: {"StatusCode":"504","Message":"","Body":{"error":{"code":504.0,"source":"[DELETED].12.common.europe002.azure-apihub.net","clientRequestId":"[DELETED]","message":"BadGateway","innerError":{"status":504.0,"message":"Request to Graph API has timed out.\r\nclientRequestId: [DELETED]","error":{"message":"Request to Graph API has timed out."},"source":"excelonline-ne.azconn-ne-003.p.azurewebsites.net"}}},"Headers":{"Pragma":"no-cache","Strict-Transport-Security":"max-age=31536000; includeSubDomains","x-ms-islandgateway":"GA00000FG","x-ms-ppapigateway":"GA00000FI","x-ms-gateway-clusters":"[DELETED]","x-ms-datasourceerror":"True","x-ms-request-id":"[DELETED]","x-ms-user-agent":"PowerAutomateCloud/2.52.00293.25009","X-Content-Type-Options":"nosniff","X-Frame-Options":"DENY","x-ms-environment-id":"[DELETED]","x-ms-tenant-id":"[DELETED]","x-ms-dlp-re":"-|-","x-ms-dlp-gu":"-|-","timing-allow-origin":"*","x-ms-apihub-cached-response":"false","x-ms-apihub-obo":"false","x-ms-dfl-actionpathlocation":"RequestHeader","x-ms-failure-cause":"Apim","x-ms-correlation-request-id":"[DELETED]","x-ms-correlation-id":"[DELETED]","x-ms-flow-mobile-ios-version":"1.3.0","x-ms-flow-routing-request-id":"WESTEUROPE:20250505T050749Z:[DELETED]","x-servicefabric":"NoRetry","x-ms-service-request-id":"[DELETED]","x-ms-activity-vector":"00.01.00","Server-Timing":"x-ms-igw-upstream-headers;dur=100606.7,x-ms-igw-req-overhead;dur=3.5","Cache-Control":"no-store, no-cache","Date":"Mon, 05 May 2025 05:07:48 GMT"}}
Update1:
Goodday everyone and thank you for the quick responses!
After logging in this morning issue seems to have been resolved out of itself... Last error came in last night at 11 PM (Flow runs every hour). The run at midnight and onwards completed without any errors.
Yesterday I completed several actions (updating PAD and rzaneti suggestions) to resolve the issue, all didn't help.
Curiously enough similar and same Excel Online actions in seperate flows have been running without issues on the same Connection Reference since the issue occured.
All in all good news the flow started running again, but still quite a mystery what may have caused this.
Update2:
It appears to me that the Excel Online (Business) connector is somewhat clunky at the moment (perhaps only for the Europe region?). While working in another Desktop flow the Add a row to a table action (also Excel Online) doesn't recognize updates to the referring Excel table. Seems there are some synchronizing issues at work concerning this cloud connector.
Luckily all my other flows seem to have no issues, so fingers crossed Microsoft will fix the connector and everything will run like smoothly again
