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Power Automate - Building Flows
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Send email with options and record responses

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Posted on by 303

Hello everyone,

 

I need to send an email with options, for example: 'In office', 'Working from home', and 'N/A' to around 200 people and collect each response along with their name, and store it in an excel sheet or SharePoint list. Is this possible? Would it also be possible to track who responded to this email?

 

Thanks ahead of time!

  • rwhite Profile Picture
    3 on at
    Re: Send email with options and record responses

    Is there a way to track email responses when using "send email with options" if you are sending the email to folks outside of your organization? I am trying to create an email chain that connects all of the back and forth communications between 2-3 parties using power automate and Microsoft forms.  I began with a form to a particular set of people using a mail merge.  Then they would respond via the Microsoft form linked inside the email, power automate would then place the form responses into a SharePoint list - making the form responses visible to internal folks, and then power automate would send another mail merge via "send email with options" to another set of people.  I get stuck after this part. I need to know how to gather the email with option responses and then based on their response trigger another action in Power Automate. Thank you.

  • v-litu-msft Profile Picture
    on at
    Re: Send email with options and record responses

    Hi @JMAFO,

     

    As far as I know, there is no way could set the MS Form daily sent and make it only allowed response once a day.

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • JMAFO Profile Picture
    303 on at
    Re: Send email with options and record responses

    Thank you for the detailed explanation. 

     

    Does anyone know how I would be able to make this a daily form?I need it so only one response should be allowed per day.

  • Verified answer
    v-litu-msft Profile Picture
    on at
    Re: Send email with options and record responses

    Hi @JMAFO,

     

    I think @RobElliott is correct, you could use the MS Form to do it.

    If you want to track who responded to the Form, as you mentioned, you want to store responses in an excel sheet or SharePoint list, so you could update an Excel that with all recipients. Once one person responds it, update the Row according to the Responder's email. 

    Annotation 2020-03-19 125150.png

     

    And before create Flow, the MS Form survey should set to "Only people in my organization can respond":Annotation 2020-03-19 125151.png

     

    Annotation 2020-03-19 125152.png

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • RobElliott Profile Picture
    10,157 Super User 2025 Season 1 on at
    Re: Send email with options and record responses

    @DanyElHoyek "The bad news is that Flow have a limitation of 100 email by day by user." . Not exactly, that's only if you use the Send an email notification (V3) action. Send an Email (V2) can send 900 emails every 60 seconds which should meet most requirements.

    Rob
    Los Gallardos
    If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

     

  • JMAFO Profile Picture
    303 on at
    Re: Send email with options and record responses

    I could definitely find a workaround for the user limitation. Send email with options lacks simple validation so getting data would be an issue..

  • DanyElHoyek Profile Picture
    91 on at
    Re: Send email with options and record responses

    MS Forms Options is a better alternative for your requirement.

  • DanyElHoyek Profile Picture
    91 on at
    Re: Send email with options and record responses

    You can send an email with options, collect user response and store in SharePoint or excel (recommend SharePoint for that).

     

    The bad news is that Flow have a limitation of 100 email by day by user. you should find a workaround for this design limitation.

  • Jcook Profile Picture
    7,779 Most Valuable Professional on at
    Re: Send email with options and record responses

    @JMAFO 

     

    Yes forms, is a simple solution.

     

    Power Apps would be good if you had the time to develop a App.

     

    Let me know if you need help with the Flows, if you decide to go down the MS forms path.

     

    —Josh
    If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others

  • JMAFO Profile Picture
    303 on at
    Re: Send email with options and record responses

    Organization is around 250 users, some who know their passwords and some who don't. This will need to be collected daily as well. 

     

    Forms may be the only option other than PowerApps.. 

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