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Start a topic when activity is received and global variables

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Posted on by DidacRoig

I am creating my first Copilot, i'm trying to jump to other topic based in the option that the user selects, the problem is that it never works as to how i understand it has to work.
These are my topics:

The first image shows how my initial topic start, and how it changes the variable to the last message the user sends, that in this case has to be one of the options selected, the problem is:
If i put my global variable in "Save the user response as:" my variable, does not change.
If i put in "to value" Var1, my global variable does not change.
If i do what is in the picture, my variable changes, but the other topic is not activated.

Help will be greatly appreciated.

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Audrie101 on at

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I am trying to understand the scenario better, can you please confirm true or false - or clarify:

1. There is only 1 Topic that you are triggering to offer these options.

2. You set up an Entity for something called Cabezal. If the user picks from the list you show them, you have a single variable where the entity value is stored (as a global variable because you want to use it in another topic).

3. You have a condition, following the selected option which would redirect to another topic based on the selection.

Is this correct? If you can confirm, I can share a sample of how you would do this for your review.

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DidacRoig 72 on at

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Hello,

Its similar as you described, but i was trying in that moment to save the user response of the selection( in a global variable) and activate one topic depending of the selection, but i think its not possible, because after saving the user response in the global variable, the variable changes but the other topic that has to activate when the variable has that value did not activate.

I figured it out how to do it but not how i thought it will work.
I changed the trigger of the topic to lastMessage.Text, and that works.

But the question i was doing is simple, i can trigger a topic with a global variable?
I tried all the things i was able to thought but nothing worked.

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