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Power Platform Community / Forums / Power Automate / Sometimes the Flow doe...
Power Automate
Suggested Answer

Sometimes the Flow does not receive the variables from the App and fails

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Posted on by 36
Hi,
I have PowerApp that passes data and triggers Power Automate flow. Automation runs approximately 15 times a day.
The flow fails sporadically with network error, about 2 times a week.
And it happens when the flow does not receive the variables passed from the app.
Since there is no way to debug the app, I can't know what actually happened.

Does anyone know what this error means, is it possible that it occurs due to "network connectivity issues"  so often?
And how to prevent such failures?

Thanks in advance

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  • Suggested answer
    Robu1 Profile Picture
    1,709 Super User 2026 Season 2 on at
     
    Thank you for choosing Microsoft Community.
     

    Here are a few steps you can take to troubleshoot and potentially resolve this issue:

    1. Check Network Stability: Ensure that your network connection is stable. Intermittent connectivity issues can cause flows to fail sporadically. You might want to monitor your network performance to identify any patterns or issues.

    2. Increase Timeout Settings: Sometimes, increasing the timeout settings for your flow actions can help mitigate network-related failures. You can adjust these settings in the flow configuration.

    3. Implement Retry Logic: Power Automate allows you to configure retry policies for actions. This can help automatically retry failed actions due to transient network issues. You can set this up in the action settings under "Retry policy."

    4. Error Handling: Implement error handling in your flow to manage failures gracefully. You can use the "Configure run after" option to define actions that should run after a failure, such as sending a notification or logging the error.

    5. Review Flow Run History: Check the run history of your flow to identify any patterns or specific actions that are failing. This can provide insights into the root cause of the issue.

    6. Update Power Automate and Power Apps: Ensure that both Power Automate and Power Apps are up to date. Sometimes, updates include fixes for known issues that might be causing your problem.

    For more detailed guidance, you can refer to the Microsoft documentation on troubleshooting flow connections and error handling in Power Automate.

     
    I hope these steps help resolve the issue! If you need more specific guidance, feel free to ask.
     
    If this fixes the issue, please mark as resolved to help others with find it.
     
    Happy to help 
    Robu 1

     

  • CU19090705-0 Profile Picture
    36 on at

    Hi Robu1,
    Thank you for the response. I would appreciate if you can elaborate on 2 of your  points.

     

    Point 2 - IncreaseTimeout setting within the flow, chow this setting ensures the complete transfer of all variables from the app to the flow? Additionally, how many variable passing attempts occur for each Flow-Call from the app?

    Point 3 - Where do you intend to implement the Retry Logic? Does it make sense to retry the flow-rigger, which never received the variables?
     

    Is there any alternative method to guarantee the successful transfer of all variables from the app to the flow?
    If not, is it possible to capture these variables within the app itself since debug in Apps doesn't exist?

    Thanks in advance!

  • Suggested answer
    Robu1 Profile Picture
    1,709 Super User 2026 Season 2 on at
     
    Absolutely, let's dive deeper into those points:
     
    2. Increase Timeout Settings:
     
    Increasing the timeout settings for your flow actions can help ensure that all variables are successfully transferred from the app to the flow. By default, actions in Power Automate have a set timeout period. If the action takes longer than this period, it will fail. By increasing the timeout, you give the action more time to complete, which can be particularly useful if there are network delays or if the action involves processing a large amount of data.
     
    To increase the timeout settings:
    -Open your flow in Power Automate.
    -Select the action you want to configure.
    -Click on the ellipsis (three dots) in the top right corner of the action card.
    -Select "Settings".
    In the settings pane, you will see an option to adjust the timeout. Increase the value as needed.
     
    3. Implement Retry Logic
    Retry logic can help automatically retry failed actions due to transient network issues. This is useful because it can help recover from temporary problems without manual intervention. Power Automate allows you to configure retry policies for actions, which can specify how many times and how frequently the action should be retried.
     
    To implement retry logic:
    -Open your flow in Power Automate.
    -Select the action you want to configure.
    -Click on the ellipsis (three dots) in the top right corner of the action card.
    -Select "Settings".
    In the settings pane, you will see an option for "Retry policy". You can configure the retry policy by setting the number of retries and the interval between retries.
     
    By implementing these settings, you can help mitigate the impact of network connectivity issues and improve the reliability of your flow.
     
    If you have any more questions or need further assistance, feel free to ask! 😊

    If this fixes the issue, please mark as resolved to help others with find it.
     
    Happy to help 
    Robu 1

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