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Error when using new-email-arrives trigger

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Posted on by torisla 6

Hello everyone

 

When I use the trigger "When a new email arrives (V3)", I get this message:

The template validation failed: 'The template action type 'OpenApiConnectionNotification' is not supported.'.

 

I have used this trigger many times, but I suddenly get this error. How do I solve it?

 

Best regards,

Tori Slættalid

 

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  • Verified answer
    nitishsh91 Profile Picture
    nitishsh91 200 on at

    Hi @torisla 

     

    Please can you check few things to start with:

    Have you tried to reauthenticate your connection to Outlook?

    Try recreating the trigger and see if that works.

    Try creating a new flow with same trigger and see if it is getting triggered.

     

    There hasn't been any changes to the trigger ad it has been working fine for me.

  • torisla Profile Picture
    torisla 6 on at

    This solved the issue 🙂 I should have thought of that. Thank you very much for your input.

     

     

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