My idea is to develop a flow (power automate) that would parse incoming email, and use a copilot (from copilot studio) to draft response. response would be used to create email response
In power automate, I found several actions :
- Skills - Respond to copilot
- Power Virtual Agents - Return value(s) to Power Virtual Agents
- AI Build - ...
but I dont think I can use them for my use case.
I want to use copilot as it is easy to create topics + can use genAI on knowledge documents, and it it low code.
This is not the best tool for your current scenario.
We can use the Copilot Studio to provide end-user conversation not to use as SaaS to execute actions or get the data dynamically from different tools without the user action.
I'd recommend you to integrate your Cloud Flow with Azure OpenAI Services via HTTP action instead of trying to use Copilot Studio to generate AI responses.
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
12
Share
Report
All responses (
Answers (
