power automate to connect with copilot studio and create automatic email response

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Posted on 11 Aug 2024 06:42:50 by SangKitameraki

Hi All,

My idea is to develop a flow (power automate) that would parse incoming email, and use a copilot (from copilot studio) to draft response. response would be used to create email response

In power automate, I found several actions :

- Skills - Respond to copilot

- Power Virtual Agents - Return value(s) to Power Virtual Agents

- AI Build - ...

but I dont think I can use them for my use case.

I want to use copilot as it is easy to create topics + can use genAI on knowledge documents, and it it low code.

any idea?

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CU22081450-0 Most Valuable Professional on 16 Aug 2024 at 22:32:41

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power automate to connect with copilot studio and create automatic email response

Hi,

This is not the best tool for your current scenario.

We can use the Copilot Studio to provide end-user conversation not to use as SaaS to execute actions or get the data dynamically from different tools without the user action.

I'd recommend you to integrate your Cloud Flow with Azure OpenAI Services via HTTP action instead of trying to use Copilot Studio to generate AI responses.