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Power Automate
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Power Automate flows

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Posted on by Microsoft Employee

Hello, Can someone help me build a power automate flow that will automatically notify me for emails not responded to within 5 days from a shared mailbox. Appreciate your help. Thanks.

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  • Verified answer
    Nived_Nambiar Profile Picture
    18,136 Super User 2026 Season 1 on at

    Hi @Anonymous 

     

    Another logic you can give a try is 

     

    1) Get all emails from Sent Items folder in outlook 

    2) Loop through all mails from sent items and check whether the mail with that subject starting with Re exists in Inbox, if yes it means mail has received a reply , else it has not received a reply.

     

    See below flow design for better references: 

     

    Nived_Nambiar_0-1690254000161.png

     

    Nived_Nambiar_1-1690254033393.png

    expression:  concat('Re:',items('Apply_to_each')?['subject'])

     

    Nived_Nambiar_2-1690254066479.png

     

    expression: length(outputs('Get_emails_(V3)_2')?['body/value'])

     

    Nived_Nambiar_3-1690254091504.png

     

     

    Note:  Replied mail has Re at start of subject line 

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thanks, Nived N.

     

    I really wanted to also know those that haven't been responded to within 5 days. Should I just put a delay for 5 days after get email v3 (2)?

     

    I really appreciate it.

     

    Regards, Pol

  • Nived_Nambiar Profile Picture
    18,136 Super User 2026 Season 1 on at

    Hi @Anonymous 

     

    As highlighting in the screenshot which i have designed

     

    Nived_Nambiar_0-1690336739076.png

     

    add a if condition checking whether the mail has been sent 5 days ago (using the date difference from today's date with sent date) and if yes , then send a notification to the person 

     

    That's how you can do  it 🙂

     

     

  • Cristian_Tejada Profile Picture
    3 on at

    Hi Nived,

     

    Good day!

     

    I have been testing this flow on one of my project, however I am encountering an error:

     

    Cristian_Tejada_0-1690342011485.png

     

    May i seek your assistance on what might have been wrong on the flow?

     

    Thank you,

     

    Crisitan Tejada

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