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Can I create a Flow that can be used by anyone in the organization?

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Posted on by BHarvey

I crated a new/term employee form and want supervisors to complete and then it gets sent to the IT helpdesk to complete user setup. How can I share this. The flow fails if anyone else completes the form except me. It give an 404 error.. you are not authorized to send email. Simple flow - complete Form.. submit results to email helpdesk@... and email the supervisor(requestor) that it was summitted.

Thanks for any help.. it seems very simple.

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v-yuazh-msft Microsoft Employee on at

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Hi @BHarvey,

Could you please share a screenshot of the configuration of your flow?

Could you please share more details about the form?

I have made a test an my side to create a simple flow with an send an email action, and the flow would works fine when other user run the flow.

Please share more details about your scenes so we would try to provide a proper workaround for you.

Best regards,

Alice

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BHarvey 8 on at

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v-yuazh-msft Microsoft Employee on at

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Hi @BHarvey,

What is the trigger in your flow?

Could you please share a full screenshot of the configuration of your flow?

Have you share the flow with users in your organization?

If you haven't share the flow with users in your organization, please share your flow with others refer to screenshot below:

Please let me know if your problem could be solved or share more details so we would try to provide a proper workaround for you.

Best regards,

Alice

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ScottShearer 25,290 Most Valuable Professional on at

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You shouldn't need to share this Flow to have it run anytime anyone submits a Form. I am assuming that the Flow is triggered when a new Form is submitted.

Can you post a screen shot show how your Flow starts please.

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BHarvey 8 on at

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3 steps to the flow: 1) Supervisor- Fill out Form with new staff information - Submit 2) Email to helpdesk with details from the Form 3) email to supervisor - acknowledge the form submitte

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ScottShearer 25,290 Most Valuable Professional on at

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Can you tell me if you have configured the "Send as" section in your email actions?
If so, that is very likely your issue.

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BHarvey 8 on at

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Yes my send as is coming from the list responde

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BHarvey 8 on at

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Yes my send as is coming from the list responde

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ScottShearer 25,290 Most Valuable Professional on at

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You'll need to remove the "send as" configuration. The issue is that you won't have permission delegated to you to send email on someone else's behalf (unless it has been specifically granted to you by every user who will submit a Form).

If you remove the "send as" configuration, I suspect your Flow will run without issue.

Scott

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