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Power Platform Community / Forums / Power Automate / "Get Profile" Connecto...
Power Automate
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"Get Profile" Connector is returning a "User not found" error - the user is me

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Hello, I created a flow probably over a year ago. It has been working just fine until recently. I noticed it stopped working a few months ago. I go in to test it out and the "Get Profile v2" is erroring out. 
 
The user that is "not found" is myself and I am very much here lol . 
 
Context - There is a question on the form that has email addresses as choice options. UPN email addresses. 
 
In general the workflow triggers when a user submits a form > get responses from form > get the requesters profile (works) > get the HR person's profile from the email address selected from the choice options > Triggers an approval to the HR person > Looks for attachment > Sends notification to the team to process request. 
 
Any advice?
GetProfile_ConnectorError_FormQuestion.png
GetProfile_ConnectorError_Flow.png
GetProfile_UserNotFoundError.png
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  • creativeopinion Profile Picture
    10,502 Super User 2025 Season 2 on at
    Could there be a trailing space in the string? If you double-click on the text in the User (UPN) output, see if there is a trailing space. If so, you can do one of two things:
    • Edit your MS Form question to remove any trailing spaces
    • Wrap your dynamic content in the trim() function.
     
    You might also be interested in these MS Forms/Power Automate YT Tutorials linked below:

    How to Get Microsoft Form File Uploads Attached to an Email 📧

    In this Microsoft Power Automate Tutorial I’m going to cover where file uploads from your Microsoft Forms are saved. I’ll also show you how attach the uploaded files to an email and how to dynamically name the files and customize the recipient of the email based on the selections made in your Microsoft Form. I will also cover how to handle responses that don’t include any file uploads.

    IN THIS VIDEO:‌

    ✅‌ Two types of MS Forms
    ‌✅‌ Where Microsoft Personal (OneDrive) Form File Uploads are Saved
    ✅‌ Where Microsoft Group Form File Uploads are Saved
    ‌✅‌ How to Add a File Upload Question to an MS Form
    ‌✅‌ How to get a Microsoft Form ID
    ‌✅‌ How to get a Microsoft Form Response
    ‌✅‌ How to Get the Dynamic Content Microsoft Form File Upload Content
    ✅‌ How to handle Single and Multiple Microsoft Form File Uploads
    ‌✅‌ How to use a Scope action to Organize and Group Your Flow Actions
    ‌✅‌ How to Get the File Content from an MS Form File Upload
    ‌✅‌ How to Collect All Files Uploaded to a MS Form and Attach to an Email
    ‌✅‌ How to Handle MS Form Response When a File Isn’t Uploaded
    ‌✅‌ How to Create an Email Key 
    ‌✅‌ How to Send an Email to a Specific Recipient Based on Form Selection
    ‌✅‌ How to Create a Dynamic Output Based on Form Selection

    -----

    How to Add Microsoft Form File Uploads to a SharePoint List Item

    In this Microsoft Power Automate Tutorial I’m going to cover how to add file uploads to a SharePoint list item. First, I’ll show you how to get the file name and content from the File Uploads from your Microsoft Form, then I’ll show you how to add those files to a SharePoint item.

    IN THIS VIDEO:

    ✅ Two types of MS Forms
    ✅ Where Microsoft Personal (OneDrive) Form File Uploads are Saved
    ✅ Where Microsoft Group Form File Uploads are Saved
    ✅ How to Add a File Upload Question to an MS Form
    ✅ How to get a Microsoft Form ID
    ✅ How to get a Microsoft Form Response
    ✅ How to Get the Dynamic Content Microsoft Form File Upload Content 
    ✅ How to handle Single and Multiple Microsoft Form File Uploads 
    ✅ How to use a Scope action to Organize and Group Your Flow Actions
    ✅ How to Get the File Content from an MS Form File Upload
    ✅ How to Collect All Files from Multiple File Upload Questions
    ✅ How to Handle MS Form Response When a File Isn’t Uploaded
    ✅ How to Attach an MS Form Single File Upload to a SharePoint List Item 
    ✅ How to Attach Multiple MS Form File Uploads to a SharePoint List Item
    ✅ How to Attach MS Form File Uploads to an Email

    -----

    How to Get a Microsoft Form RSVP Response into a SharePoint List

    IN THIS VIDEO:

    ✅ How to get a Microsoft Form Response into SharePoint
    ✅ How to get a Microsoft Form ID
    ✅ How to get a Microsoft Form response
    ✅ How to Build a Microsoft Form with Conditional Fields
    ✅ How to used Branching in Microsoft Forms
    ✅ How to format Microsoft Form multiple choice responses for a SharePoint multi-choice column
    ✅ How to parse a Microsoft Form multiple choice response as string of text
    ✅ How to convert a text response to a number
    ✅ How to use the Switch action
    ✅ How to create a custom email confirmation for a Microsoft Form submission
    ✅ How to Create a Custom View in a SharePoint list
    ✅ How to use the Compose Action
    ✅ How to write Power Automate Expressions
       
    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram
      
     

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