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Cannot interact with desktop application without error message

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Posted on by Ricardor

Hi,

Im trying to run a Desktop Software with power automate Desktop (POD), but the program is not recognize by power automate withou error message.

I try the solution for this problem, but it's not working : https://support.microsoft.com/pt-pt/topic/cannot-interact-with-desktop-application-without-error-message-7d72936a-8f94-4c3d-af15-eab7a0029347

I uncheck the "Run this program as an administrator" in POD and in the target program - Sifarma (Little window that says Login and "senha" in the images below).

I tryed to use the POD Desktop recorder (with and withou images recognition) but It didn't recognize the program. I Also tryed in another programs and it worked.

For last I tryed to use mouse move and mouse click. It didn't recognize it too.

I Cliked in the little window (where it says Login and "Senha" and a put my log in and password . POD recorder didn't register anything.Trying to use mouse click in the program - Sifarma

Trying to use mouse click in the program - Sifarma

I hope someone can help me 😛

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Power Automate Desktop

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Community Power Pla... Microsoft Employee on at

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Try this:

1) First, launch the desired app with 'Run application' action under System group. In 'Application path' parameter, refer to the .exe file of the app (usually under C:\Program Files\Name of application or Program Files (x86)). It guarantees login window will be focused when you run the flow;

2) Then, try to fill the window by 'send keys' actions: login keys, tab, password keys, tab, tab, enter, or maybe using Alt+keys, since buttons appear to have shortcuts (underlined letters)

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derb 30 on at

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Also I have had success with move mouse to image and then click... when an application field does not want to be recognized...

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Ricardor 9 on at

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Hi guys,
Ty for the replies, but both solutions are not working 😕
I think the program has some kind of protection against power automate or others third parties softwares.
I tried to use a VNC connection and when I use POD in a VNC Viewer the mouse move and mouse click works on the program Sifarma.

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