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Power Automate - Using Flows
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PowerAutomate not triggering from MS Forms (When a new response is submitted)

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Posted on by 10

Hi,

 

I have a PowerAutomate workflow which has been triggering twice a day since 2019. The trigger is "When a new response is submitted" from MS Forms. Since yesterday, 13 February 2023, the PowerAutomate workflow has stopped triggering. I have checked the MS Forms and there are 2 submissions received yesterday, however the PowerAutomate did not run for both these instances and did not appear on the run history at all. The PowerAutomate flow was turned on, so unsure what has changed since yesterday.

 

PowerAutomateError.jpg

 

Thanks in advance for your help

  • Kaelah Profile Picture
    2 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I am having an issues with this also, however, copying the flow and the turn off/turn on trick doesnt seem to be working. Any other ideas of solutions? No connection or flow errors apparent

  • Modulas Profile Picture
    144 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I am having issues with this also, doesn't seem to be any indication as to why.

    Perhaps it has something to do with this new designer

  • Tasark Profile Picture
    35 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I noticed that I had forms that had not submitted on Monday 20 February. The forms I have discovered were submitted on 16 and 17 February. There may be others. I have about 60+ electronic forms with associated automations and I cannot think of a way to find out what forms were submitted that did not trigger the workflow.

     

    Seems like it was a temporary issue, but not one I have seen in more than 4 years of use. I did not see Microsoft report issues with Forms or Power Automate in Admin Health either. It is a bit concerning that this could happen and not have Microsoft report an issue with the platform. I could have asked employees to hold off on Form submissions until the issue was resolved.

  • Magnethart Profile Picture
    6 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    Thanks. That's kind of what I was thinking too. 

  • MBates Profile Picture
    on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I would say that is about as good as it gets.  At least you would then have a backup Flow ready in case this happens again.

  • Magnethart Profile Picture
    6 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I wish I found this thread a few days ago. Any ideas on how to resubmit the form submissions that were missed? Mine stopped in the afternoon on 2/13 and fixed itself yesterday 2/16 but collected around 60 submissions that did not trigger my flow in between. 

     

    I'm looking for a way to resubmit them. Initial thoughts are to duplicate my flow but change the trigger to cycle through the excel file looking at the submission date as the trigger. I'm open to other suggestions if anyone else has some ideas.

  • dcownden Profile Picture
    4 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    Don't recreate the flow just delete and re-add the embedded connection in my previous post. It takes only a few min and has always solved this issue for me.

  • hd2023 Profile Picture
    17 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    I have the same issue.  There have been 5 microsoft forms submissions since the 10th Feb and none have triggered.  Everything showing as connected and no errors.   I'll try just turning it off and on to see if that does anything as don't have time to recreate the flow today 😩

  • amberlady34 Profile Picture
    3 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    What is causing the Flow to stop working?  Has that been identified.  I have 2 that stopped working on Sat. One was  running about 14 months and the other about a year. 

  • dcownden Profile Picture
    4 on at
    Re: PowerAutomate not triggering from MS Forms (When a new response is submitted)

    Hello,

     

    I have a similar issue that happens occasionally.

     

    Fixes to get you up and running:

    1. Turn flow off and on.

    2. Disconnect and reconnect the embedded connection

    3. Delete and recreate the trigger within the flow

    4. If all else fails create a new flow and copy everything into the new flow.

     

    The above should solve the issue for now. Hopefully MS addresses this.

     

    Thanks,

    Devon

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