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Retrieve email messages in PAD 'From' data

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Posted on by Amit_Chaudhary

Hi Team,

I am reading outlook mail message and trying to extract %CurrentItem2['From']% information, For most of the mail messages I am getting required information However for some mails instead of 'from' information data like 'EXCHANGE ADMINISTRATIVE GROUP (ambfse)/CN=RECIPIENTS/CN=****sd-' got extracted.

other data like %CurrentItem2.Subject%%CurrentItem2.Date% got extracted correctly.

What could be a potential reason?

Thanks

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Power Automate Desktop

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Henrik_M 2,021 Super User 2024 Season 1 on at

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Email addresses from your own domain are shown as EXCHANGE ADMINISTRATIVE GROUP BLA BLA.

As far as I know, there is no solution to this at the moment.

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MichaelAnnis 5,727 Moderator on at

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The CN number is unique. If you get the entire CN number every time, you can extract the CN from RetrievedEmails[Index].'[From]'; however, mine gets cut off and I don't have access to the whole CN #.

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VJR 7,635 on at

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@Amit_Chaudhary I agree with @Henrik_M's response. This has nothing to do with PAD but with Outlook and the way your organisation has made configurations.

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