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Simple flow for CDS: How to update owner

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Posted on by Community Power Pla... Microsoft Employee

I'm working on a simple flow. I want to change the owner of an account in Dynamics 365 if the product is a given type. How to I hard-code a change to the owner?

Here is what I have thus far:

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Building flows

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Community Power Pla... Microsoft Employee on at

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MJain 2,450 on at

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Hi @Anonymous ,

You can use update record action and in owners part use /systemusers(guid) or /teams(guid) if you want to assign it to specific team

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Community Power Pla... Microsoft Employee on at

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I don't quite follow... it's a team owner that I want to use. So, /teams(guid)… I assume I need the guid for the specific team, but how do I get it? And are you being specific about entering it as "/teams(12345)" ?

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v-litu-msft Microsoft Employee on at

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Hi @Anonymous,

These User IDs are store in the User entity, you could use List records action to find John Doe's user ID, then use the ID to update the owner, for example:

item()?['ItemInternalId']

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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MJain 2,450 on at

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Hi @Anonymous ,

When you open any record in D365 it has following format

https://yourcompany.crm.dynamics.com/main.aspx?appid=xxxxxxxx&forceUCI=1&pagetype=entityrecord&etn=entity&id=recordid

So when you open the user which you want to hard code just open that particular record and grab the last piece after id=

Thanks

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Community Power Pla... Microsoft Employee on at

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I've found that, if Owner is to be updated in a flow, the Owner Type must be updated along with it:

see https://docs.microsoft.com/en-us/power-automate/connection-dynamics365
(there is similar requirement for updating 'customer' and 'regarding' fields).

To use the team or user name, use 'list records first', with a filter:

Use the 'Update a Record' step, with owner fields set:

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MJain 2,450 on at

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Hi @Anonymous ,

Please mark the solution as accepted if you are good with the response.

Thanks

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