Copilot Studio doesn't trigger "Force Newest Version"

(1) Share

Report

Posted on by njs1

Hi,

We are trying to use "Force Newest Version" feature while update our agent.

But after that when I open Teams (I even tried close/open app) it doesn't show any updates. Also tried to remove/add teams channel to trigger update

For that I have to go to Channels and click on "See agent in Teams", then it redirects me to Teams app and I see update button instead of open.

Imagine that this agent handles process of the whole company and in case of changes nobody will know it.

Do you have the same issue?

Categories:

Publish & channel management

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

Valantis 241 on at

Like (1)

Report
Copy link

Link copied!
Hi @njs1,

This behavior is expected in Teams:

Updates don't show up in conversations that are already open. After publishing changes, users need to type "Start over" in the Teams chat to begin a new session and see the latest version.

Teams also caches content, so sometimes you'll need to sign out and back in (on desktop) or refresh the page (on web) to see the changes.

If you re-add the Teams channel and see an "Update now" button, clicking it will update and reinstall the agent in Teams.

Source: https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-add-bot-to-microsoft-teams

Let me knows if that help you :)

Was this reply helpful? Yes No
njs1 6 on at

Like (1)

Report
Copy link

Link copied!

Hi @valantis, thanks for your reply

Studio says:

Force the newest version for ongoing chats in persistent channels like Microsoft Teams.This ensures users in Teams receive your latest updates right away — but may disrupt any active conversations currently in progress.

It means that it has to work even chat window is active.

Was this reply helpful? Yes No
Suggested answer

Valantis 241 on at

Like (1)

Report
Copy link

Link copied!

Hi @njs1,

it will work and it will get updated but it takes much longer :)

Was this reply helpful? Yes No