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Copilot - Servicenow Connector Error: ConnectorRequestFailure

Posted on by 12



I am using the Plugin Actions for Servicenow however when trying to use the 'ServicenNow - Get Knowledges Articles' plugin I am constantly getting the error: 

  • The connector ‘ServiceNow’ returned an HTTP error with code 400. Error code: ConnectorRequestFailure.


Does anyone know how to resolve this issue? I have added a default value for query input: 'password'. But I am also not sure if this is needed or if it would just pick up the query from the users initial input? 


Any help is appreciated. Thanks


  • Verified answer
    peterswimm Profile Picture
    peterswimm on at
    Re: Copilot - Servicenow Connector Error: ConnectorRequestFailure

    Did you install the service now kb? This is not installed by default in most instances.


    • Click on plugins and search for KNOWLEDGE API or SN_KM_API

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