Skip to main content

Notifications

Power Platform Community / Forums / General / Copilot - Servicenow C...
General
Answered

Copilot - Servicenow Connector Error: ConnectorRequestFailure

Posted on by 12

Hi,

 

I am using the Plugin Actions for Servicenow however when trying to use the 'ServicenNow - Get Knowledges Articles' plugin I am constantly getting the error: 

  • The connector ‘ServiceNow’ returned an HTTP error with code 400. Error code: ConnectorRequestFailure.

 

Does anyone know how to resolve this issue? I have added a default value for query input: 'password'. But I am also not sure if this is needed or if it would just pick up the query from the users initial input? 

 

Any help is appreciated. Thanks

 

  • Verified answer
    peterswimm Profile Picture
    peterswimm on at
    Re: Copilot - Servicenow Connector Error: ConnectorRequestFailure

    Did you install the service now kb? This is not installed by default in most instances.

     

    • Click on plugins and search for KNOWLEDGE API or SN_KM_API

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
renatoromao Profile Picture

renatoromao 6,459

#2
Pstork1 Profile Picture

Pstork1 1,968

#3
Expiscornovus Profile Picture

Expiscornovus 1,680