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shared email box in admin centre

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Kindly let me know if we need to add the service account for the shared email inbox in admin centre and this is the scenario we have marketing team and we need to monitor their shared inbox and we used service account which has full access but thing is we have created when new incoming email arrives in shared inbox trigger in power automate then should we need to add service account and shared inbox details  in the admin centre.
 
 
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    FLMike Profile Picture
    FLMike 31,444 on at
    shared email box in admin centre
    Hi,
     
    My apologies, it sounds like its working? How did you create a service account, directly in AD? Are you asking if it needs to be an O365 Account?? So that you see it in Admin Center??
     
    The account needs the licenses so as long as it has an office one, it should work just fine.

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