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Power Platform Community / Forums / Power Automate / Power automate send em...
Power Automate
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Power automate send email with options is used for approval email and need to send reminders to the approvers.

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Posted on by

Hi all,

 

I have an access request workflow where I have used the send email with options to send emails to approvers. If they have not taken any action the same email should be send as reminder. So the approver can click on the Approve or Reject button whenever they get the reminder instead of going back to the original email. Help from anyone is appreciated.

 

Thanks,

Meena

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  • Manish Solanki Profile Picture
    15,167 Moderator on at

    Hi @MeenaVinaykumar 

     

    One possible solution is to set the time out duration for "Send an email with options" action in such a way that the entire flow timed out or failed before sending the new reminder. In the reminder flow, add "Send an email with options" action which will be directly used by the users for approving/rejecting the request. So, user does not have to switch to previous email for approving/rejecting the request. 

     

    In the below example, I have set the time out limit of send an email with options action as 1 day.

     

    To set the time out limit, click on ellipses menu(...) & choose "Settings" from sub menu:

    ManishSolanki_0-1698989233352.png

    Next, scroll down to "Timeout" section & enter P1D:

    ManishSolanki_1-1698989328115.png

    pls modify the time out setting as per your need.

     

    If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

     

    Thanks

  • MeenaVinaykumar Profile Picture
    on at

    Hi Manish,

     

    Thank you so much for the reply. My flow has sequence of approvals and hence cannot use the reminder flow to send the email with options. Because when the approve button is clicked, then the result should take my flow to the next approver.

     

    Regards,

    Meena

  • VictorIvanidze Profile Picture
    13,079 on at

    Try to use this approach: https://ivasoft.com/sendemailwithnativeapproverejectbuttonsflow.shtml

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