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Power Platform Community / Forums / Power Automate / Power automate first s...
Power Automate
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Power automate first sign in password

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Posted on by 8

Hi,

 

I have a question if this is even possible to start flow with SNOW ticket created, or when user is created in AAD and sent first time password for this user via mail registered in AAD? 

 

I have searched and was not able to find proper trigger 

 

(im new in power platforms so apologize if my question is stupid)

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  • SimnaJ Profile Picture
    205 on at

    It is definitely possible to trigger a flow when a ServiceNow (SNOW) ticket is created or when a new user is created in Azure Active Directory (AAD) and their first-time password is sent via email.

    For the SNOW ticket scenario, you can use the "When a record is created" trigger in Power Automate (previously known as Microsoft Flow) and select the SNOW connector. You can then configure the trigger to listen for ticket creations in the specific SNOW instance you are interested in. Once the trigger is set up, you can add your desired actions to the flow, such as sending an email notification, updating a SharePoint list, or creating a Microsoft Teams channel.

    For the AAD user scenario, you can use the "When a user is created" trigger in Power Automate and select the Azure Active Directory connector. You can then configure the trigger to listen for new user creations and email password sends. Once the trigger is set up, you can add your desired actions to the flow, such as creating a new user account in another application, sending a welcome email, or adding the user to a Microsoft Teams team.
    If you feel that my response has solved your problem, consider giving it a thumbs up and please mark it as the solution. This will help other community members find the solution quickly if they have a similar issue in the future.

  • PowerWomen Profile Picture
    8 on at

    Thank you so much for your answer, I will definitely try this 🙂 do you know if I can find any example of this solution somewhere, didn't see any documentation related to this or any tutorial 

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