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Multiple Approval and Email requests generated

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Posted on by Terri

I've created a vacation request flow that is inconsistently creating multiple Approvals/Email requests. I added an Update item to grab the Outlook Event ID to allow me to cancel the event in the future. I am not sure what Condition I can apply to prevent the loop. I am a novice at Power Automate. Thank you!

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Pstork1 68,717 Most Valuable Professional on at

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It may have something to do with putting the condition for Outcome inside the Apply to Each based on responses. If you have multiple approvers then responses will be an array with the response of each approver, but Outcome will be a comma delimited list of approve or reject for each approver. So the condition check on Outcome should be outside the loop. It should also be based on Outcome does not contain Reject, since there may be one or more Approve and "Approve, Approve" does not equal "Approve" so it will tend to always be no with multiple approvers. Once you have checked the overall Outcome of the approval then you can loop through the responses to do things with the details. But if you only want to send one email then you need to gather those details up into a string or html table and send the email after exiting the loop.

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Terri 19 on at

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I only have 1 person assigned as approver. I cannot start the approved flow without an approval status. Will "Outcome does not contain Reject" still meet that requirement?

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Pstork1 68,717 Most Valuable Professional on at

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I'm not sure what you mean by you can't start the Approval flow without an approval status. If you only have one Approver it would still be best to add the condition outside the loop. Are you getting multiple emails from each run of the flow? Or is the step where you update the item causing the flow to start again? If that is the case you need to add some kind of trigger condition that will only fire before the item is approved.

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Terri 19 on at

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I've tried multiple ways to reconfigure the approval flow outside of the conditional loop but it still is sending the request again. I have even broke it out into a separate flow. All not working.

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Pstork1 68,717 Most Valuable Professional on at

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Take a look at this article about how to avoid an infinite trigger loop. I suspect that is what is happening. When you update the item after the approval it re-triggers the flow. You need to add some kind of trigger condition to prevent that. How to avoid infinite trigger loop in Power Automate (tomriha.com)

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