Flow suddenly failing - Convert Word to PDF

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Posted on by mick_swartz

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Hello,

I have a flow that has been running flawlessly (besides the intermittent SharePoint hiccup) for months now. Today, about 2 hours ago, it suddenly stopped working with the error "There was an error accessing the file. Please try again or select a different file" Screenshot of flow is below.

Fun part is, the file that it is accessing is the file that is created and saved to the SharePoint site in the two steps previous. File is being created and saved without a problem, but when it gets to the "Convert to PDF" block, it's failing.

Any ideas if there are issues with the connector right now, or if something changed?

Thanks.

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Using flows

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ScottShearer 25,290 Most Valuable Professional on at

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@mick_swartz

I have seen other reports of this issue. I believe that Microsoft has been notified.

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mick_swartz 184 on at

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Thanks Scott - it's up and running again so looks like the right people heard about it.

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Community Power Pla... Microsoft Employee on at

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@mick_swartz Hey
I have been struggling from this for 6 hours now, so your issue just went away without any changes made on your flow?
My flow was running with no issues yesterday but since this morning it has been failing with the same error as yours.

Thanks

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mick_swartz 184 on at

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Hi @Anonymous ,

Yeah mine just randomly started working again. I remapped the Word document path, which I had seen on a few different posts, but that didn't work. Just left it alone then for a couple hours...and boom. Started working.

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