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Hello,
I have a topic that retrieves the budget from an excel file filtering by the country or city. When I test it on copilot studio it works, but after publishing, when I test it on Teams it gives me this error:
Someone can help?
Possibly. Is this Authentication setting functioning properly with the Copilot Studio testing canvas?
In theory, with this setting, you should encounter a "Login" button when initiating a conversation with the bot. Clicking on the "Login" button should redirect you to another Microsoft login screen where you can authenticate. After logging in, you will receive an authentication code that you need to provide to the Chatbot to complete the authentication process.
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Umesh Khandelwal
Hello,
I do have authentication enabled. Maybe something wrong with it?
Sometimes issues are due to Authentication in Teams and Since the Demo site works with No Auth, this might work.
It appears that Copilot Studio didn't handle the error smoothly in your situation.
I suggest examining the Power flow logs to check if it captured any exceptions that could assist in identifying the problem.
Also, please refer to the following video if you're utilizing SharePoint as the knowledge base for the chatbot:
https://www.youtube.com/watch?v=rw4IwR68Wc0&ab_channel=DewainRobinson
Hello, what if it does work on the demo website?
To troubleshoot this issue, you can follow these steps:
I also had similar issue for some of the bot interactions with business users and unfortunately there is no way of handling it as of now.
Check below one -
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