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Session Id : eJJS1ZwPHkwMiR/YvIwj82
Copilot Studio - General
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Alternative Way to Initiate Live Chat Without Omnichannel Widget?

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Posted on 5 Mar 2025 08:34:07 by 87

Hi everyone,

I have a quick query—Is there any update on initiating live chat without using the Omnichannel widget? The widget feels slow and dull, and it doesn’t allow for proper styling. I’m looking for an alternative way to initiate live chat with better performance and customization options.

Any suggestions would be greatly appreciated!

Thanks!

FYI - You can check Previous query 

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