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I do not see an authentication card

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I want to add an authentication card to my bot but It is not popping up when I click call an action. I have already set up authentication in the manage section.

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  • Verified answer
    Re: I do not see an authentication card

    Hi Partner,

     

    Do you have an integration with Omnichannel as well, as authentication card is not supported with integration with Omnichannel

     

    https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-bot-virtual-agent#known-limitations

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