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Error when uploading documents

Posted on by 8

Hello,

 

I'd like to use the Generative AI capabilities recently launched for chatbots (now copilots) within Power Virtual Agents. However, every time I try to upload a document in the "Upload a document (preview)" I get the following error: "Something went wrong, try again". I already tried with a couple of chatbots, none of which have the "(classic)" label, and I already tried uploading different file formats including PDF, docx, and txt.

 

Darvid_1-1700672081294.png

 

I also tried uploading the documents from the Teams app and from the web version of PVA.

 

Nothing has worked so far.

 

Any ideas on how to solve this?

 

Thanks

 

Categories:
  • Harish Kumar R Profile Picture
    Harish Kumar R 4 on at
    Re: Error when uploading documents
    Any Solution for this issue ? Still facing today.
  • Harish Kumar R Profile Picture
    Harish Kumar R 4 on at
    Re: Error when uploading documents
    Any Solution for this issue ? Still facing today.
  • kyriehan89 Profile Picture
    kyriehan89 2 on at
    Re: Error when uploading documents

    Up..

    Me also have the same error.

    My location is in Indonesia, not sure if it's blocked by company's network or something, but need to know the detail error to troubleshoot

  • Kha1ed Profile Picture
    Kha1ed 3 on at
    Re: Error when uploading documents

    Same issue for me, im in the US, using the Microsoft Dev account.

  • Diganta Profile Picture
    Diganta on at
    Re: Error when uploading documents

    Thank you for trying Copilot Studio. The generative answers file upload should work without any problems. Can you please try again and let us know which geo (e.g., US, EU, etc.)?

    I just tried file upload in a bot in Japan geo, and it's working

    Diganta_0-1700692764360.png

     

      

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