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Power Automate Permission Issue (Your organization doesn't allow access to Power Automate via your work or school email. Continue by using your personal email, for example, someone@hotmail.com)

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Posted on by zayarminaye

I am getting below error message when approver tried to approve via outlook email but approver can only approve via Teams.

"Your organization doesn't allow access to Power Automate via your work or school email. Continue by using your personal email, for example, someone@hotmail.com".

That approver is working in the same organization but different department (non-IT). The approval email template is also different template with approver from IT team. Below template is what IT approver received.

Do you guys face similar problems in your flow.

Your support is highly appreciated.

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Michael E. Gernaey 53,976 Moderator on at

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@zayarminaye

It means they do not have a license. They can do it in Teams because they have a license for Teams to be able to do it.

We cannot see their licenses, you need to work with IT or whomever gives out licenses, to give them one to do it outside of Teams.

If I have helped you, I would really appreciate if you please Mark my answer as Resolved/Answered, and give it a thumbs up, so it can help others

Cheers

Thank You
Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
https://gernaeysoftware.com
LinkedIn: https://www.linkedin.com/in/michaelgernaey

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zayarminaye 61 on at

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Thanks @FLMike for your prompt response. Much appreciated.

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Michael E. Gernaey 53,976 Moderator on at

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No worries @zayarminaye sorry its a bother

Cheers,

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Johnjonnyjonhsn 2 on at

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I have the same problem. I was added as a guest at a customer tenant to work on a flow. it worked for weeks. Suddenly I am getting this message
what can I do to get access again?

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