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Power Platform Community / Forums / Copilot Studio / Allow customer to send...
Copilot Studio
Answered

Allow customer to send multiple lines message

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Posted on by 32

Hello,

Is it possible to allow customer to send multiple lines message ? For example with a multiline text box component.

Regards

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  • nmk Profile Picture
    193 on at

    Yes, but this can be achieved by using Adaptive cards via bot framework composer integration with PVA


    You can mark the input text control to have a multi-line input e.g. you want to collect comments

     

    Read more about the integration here -> 

    https://docs.microsoft.com/en-us/power-virtual-agents/advanced-bot-framework-composer

     

    For adaptive card, you can view them in the adaptive card playground

    https://adaptivecards.io/designer/

     

    If it answers your question, then please mark this as a solution for the benefits of others.

     

  • nmk Profile Picture
    193 on at

    Please note that currently, this feature is in preview only.

  • aMesquita Profile Picture
    32 on at

    Hi nmk,

    Thank you for your reply.

    I don't have access to "Open in Bot Framework". Do you know why ?

    Thanks

    2020-12-24_15h48_48.png

  • nmk Profile Picture
    193 on at

    Do you have a PVA for web license? or using PVA for Team? 

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @aMesquita ,

     

    The Microsoft team are investigating this issue, we are saw on the last week this problem. I will maintain you informed.

  • aMesquita Profile Picture
    32 on at

    Hi @renatoromao 

    There is still no news for a possible fix to this problem?

    Thanks

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    hi @aMesquita ,

     

    Not yet, they are working on it yet.

  • nmk Profile Picture
    193 on at

     @aMesquita 

    Hi,

    I don't see any issues with mine. I never had any issues. Is it region specific?

     

    nmk_0-1609827117927.png

     

    I would advise you to raise a ticket with Microsoft.

     

     

     

     

     

  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @aMesquita / @nmk ,

     

    As we talked in this article here (Solved: Re: I don't see "Open in Bot Framework" when in an... - Power Platform Community (microsoft.com)), you need a premium license to use Bot Composer
    See call out in docs: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-bot-framework-composer

  • aMesquita Profile Picture
    32 on at

    Hi @renatoromao 

     

    Thank you for your reply.

     

    In the article it says "You must have a trial or full Power Virtual Agents license". I have a trial license.

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