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Hi,
I integrated a Chatbot with a Workstream snippet locally and on another external CMS Website.
Unfortunately the links and the bold texts are not displayed correctly:
Any ideads why this is happening?
Correct, @Neumayer .
You can use the Preview messages, but it is not recommended for production bots yet.
Send a message (preview) - Power Virtual Agents | Microsoft Learn
Ok - so basically if I use the OOTB PVA Topic Designer and the link the BOT with an workstream where I copy the code snippet for embedding the widget - Links and Text formats are not supported without the aid of Power Automate?
No, we must add this format by using Power Automate flows, if you type this in the topic creation won't work as expected.
Hey thanks for the fast answer - do I need to apply it within the chatbot topic creation? We are not using any power automate flow or something.
I edited the topic within the PVA and set its format to bold, however when I embed the widget from the workstream in omnichannel it is displayed like this
whereas if I use the snippet code from the PVA itself (the iFrame) it gets rendered correctly
I tried to add the ** within the PVA topic thats why it is displayed here with the ** however the text is displayed correctly with bold format
Hi ,
Bold
To apply bold: surround the text with double asterisks **
e.g. comments to express **strong**
Links
[Power Automate](https://flow.microsoft.com)
Also, you can check if your client supports this:
Use markdown to format Power Automate approvals - Power Automate | Microsoft Learn
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